Talking on Eggshells: Soft Skills for Hard Conversations - Paperback
Talking on Eggshells: Soft Skills for Hard Conversations - Paperback
Details
by Sam Horn (Author)
Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don't? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you'll never be tongue-tied or tongue-twisted again.
Sam Horn's relatable, real-life stories and energizing, instantly usable insights will help you think on your feet, reduce stress, and deal more proactively and diplomatically with bosses, coworkers, customers, friends, family members, partners, children, even that date who just ghosted you. You'll love this go-to guide for clearly communicating what you want and need to get the results you desire and deserve.Author Biography
Sam Horn founded Tongue Fu! Training Institute more than 30 years ago when she saw the need for clearer, stronger communication in corporations, government agencies, industry associations, schools, and nonprofits. The institute has offered live and online training for employees of Capital One, Four Seasons Resorts, Amgen, Oracle, Nationwide, and state and local governments. She is also the founder of the Intrigue Agency, which consults with business leaders, and she has been a keynote speaker for Boeing, Cisco, and other Fortune 500 companies. She lives in Austin, Texas.
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